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We understand better than anyone that your personal data is very important to you. That is why we treat your personal data very carefully and store it securely. We understand too that you would like to know more about our privacy policy. You can read about the policy below. If, after reading the privacy policy, you still have any questions, we will of course be pleased to help you. Feel free to get in touch with our customer service department.
Why do you need my personal data?
We need your personal data for various reasons. For example, we use it for processing your orders. Don’t worry, though, all customer data is stored and processed by us in accordance with the Personal Data Protection Act.
Obviously the data is for our use only and we do not sell it on to third parties. We would not want to do that anyway. We only share the personal data you give us with third parties if they need it to process your orders.
Who is responsible for my private data?
The www.omnibikeparts.com website and the online services associated with it are made available to you by Tehava B.V. (referred to as Tehava), based at Tomeikerweg 31, 6161 RB Geleen, and listed in the Chamber of Commerce trade register under number 140 39 487. The following policy applies with regard to protecting your privacy.
Tehava guarantees as far as possible to protect the privacy of every visitor to the website. That means we make every possible effort to safeguard your personal data.
Below you will find which personal data we process, how long we store it, whether you may view your data, and how we protect it.
What personal data do you collect about me, and why?
We collect different types of information about you. Your personal data, such as name, address, and e-mail address, and other information, such as your browsing behaviour on our website, when you logged in, and what device you have used to visit our website.
We need personal data, for example, to ensure that your orders are delivered to your home address. It can also be needed for providing you with an additional service in relation to the purchase of a product, for complying with our guarantee obligations, or for product recalls.We use other information, for example, to inform you personally about particular products, or for making special offers, personally tailored to your needs.
We also use information for improving our products and services, for example, to help us become even more service-oriented.
Below is an overview of the personal data that we process:
Do you process special or sensitive personal data?
We make every effort not to gather the data of visitors to the website who are less than 16 years of age, unless they have the permission of their parents our guardian. Although we would like to be able to do so, we are unable to verify whether a visitor to our website is aged under 16. We therefore advise parents to involve themselves in the online activities of their children. This will prevent data about children being collected without their parents’ permission. If you believe that we have collected personal data about a minor without their parents’ permission, please contact us at info@omnibikeparts.com or on +31 (0) 46 763 2303. We will immediately rectify the situation and delete the information in question.